Do you need help navigating your new device, want a personalised reading recommendation, or an introduction to our research and heritage resources? Book a free, 45 minute session, at a time that suits you (inside our opening hours), with one of our friendly librarians. We can help with:
- Basic computer skills such as searching the web, sending emails or setting up your smartphone
- Staying safe online
- Job searching, updating your CV or navigating government websites
- Troubleshooting on your device
- Accessing our various online newspapers, ebooks, audiobooks, magazines and cinema
- Getting started with family history or other types of research
- Finding your next great read – and learning how to use our catalogue or app so you can keep track of your account
- Finding appropriate reading material for children in your care
- Help with schoolwork, research or exam preparation
Please note:
- this service is suitable for assistance on a particular topic and is usually covered in a single session. We can make suggestions if you would like ongoing instruction or regular classes.
- it may not be possible to deal with all requests at Stoke Library, due to staff availability. We will contact you to offer you an alternative.
Book a Librarian sessions will be held at the Elma Turner Library, Stoke Library, or Nightingale Library Memorial. Alternatively. We are able to offer assistance via email, over the phone, or through a virtual meeting on Zoom if you are unable to come into the library. To book a session, use this form.
Please try to provide as much information as possible about your request - for example, the subject of your research, the type of device you need assistance with, and so on. If you are conducting family history research, please tell us specifically what we can help with.
We also offer free drop-in Device Advice sessions across Nelson. Bring your device, or IT problem, and we will do our best to help you or set you on the path to solving your problem. There are no bookings, it is a first come, first served drop in service.
- Elma Turner Library: Thursdays 2pm-3pm
- Stoke Library: Tuesdays and Wednesdays 2pm-3pm
- Age Concern Office, Bridge Street, Nelson: Thursdays 9.30am-11.00am
